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Privacy Policy

Stratum Critical

1. Introduction

Stratum Critical (“Stratum Critical,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in connection with:

  • our website, and

  • our professional consulting services

This Policy is intended to comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
 

2. Scope of This Policy

This Privacy Policy applies to:

  • visitors to our website

  • individuals who contact us

  • clients and prospective clients

It does not apply to third-party websites, platforms, or services (including AWS) that may be linked to or referenced through our site or engagements.
 

3. Information We Collect
a) Information You Provide Voluntarily

We may collect limited personal information when you:

  • submit a contact form

  • communicate with us by email

  • engage our services

This information may include:

  • name

  • company name

  • business email address

  • business phone number

  • job title

  • information voluntarily shared in correspondence

We do not require personal information beyond what is necessary to respond to inquiries or perform services.
 

b) Client Information During Engagements

During a consulting engagement, we may have temporary access to client systems or information strictly for the purpose of delivering agreed services.

We do not:

  • collect or retain production datasets

  • copy client data outside the scope of the engagement

  • use client data for any purpose other than service delivery

All access is:

  • limited

  • temporary

  • revoked at the end of the engagement or stabilization period
     

c) Automatically Collected Information

Our website may collect limited technical information such as:

  • IP address

  • browser type

  • device type

  • pages visited

This information is used only for:

  • basic website analytics

  • security and performance monitoring

We do not use tracking technologies for profiling or advertising purposes.
 

4. How We Use Personal Information

We use personal information only for legitimate business purposes, including:

  • responding to inquiries

  • communicating with clients

  • delivering consulting services

  • maintaining records related to engagements

  • meeting legal and contractual obligations

We do not sell, rent, or trade personal information.
 

5. Disclosure of Personal Information

We do not disclose personal information to third parties except:

  • where required by law

  • where necessary to perform services (and only with appropriate safeguards)

  • with the individual’s consent

Stratum Critical does not share personal information for marketing or advertising purposes.
 

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against:

  • unauthorized access

  • disclosure

  • loss

  • misuse

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Clients remain responsible for the security of their own systems and environments.
 

7. Data Retention

We retain personal information only for as long as necessary to:

  • fulfill the purposes for which it was collected

  • comply with legal and contractual obligations

When no longer required, information is securely deleted or anonymized.
 

8. Access and Correction

Individuals may request:

  • access to their personal information

  • correction of inaccurate or incomplete information

Requests may be submitted using the contact details below.
 

9. Third-Party Services

Our website and services may reference or involve third-party platforms (including AWS).

Stratum Critical is not responsible for the privacy practices of third parties. We encourage individuals to review applicable third-party privacy policies.
 

10. International Data Transfers

Personal information may be accessed or processed outside of Canada in the course of providing services, including through the use of cloud platforms.

In such cases, information may be subject to the laws of other jurisdictions.
 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last updated” date.

Continued use of our website or services constitutes acceptance of the updated Policy.
 

12. Contact Information

For questions or concerns regarding this Privacy Policy or personal information practices, contact:

Stratum Critical
Toronto, Ontario, Canada
Email: info@stratumcritical.com

Last updated: February 8, 2026

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